payment & Refund Policy
Last updated: Apr 02, 2025
Payments
Your investment in your session is an investment in yourself, your personal growth and spiritual expansion. Payments are a form of energy exchange and will be requested upon booking. All sessions require full payments upon booking. There are no deposits.
Cancellations, Re-Scheduling & Refunds - Client Agreement
For sessions cancelled or re-scheduled by a client more than 48 hours before the appointment: Full refund less any admin fees.
For sessions cancelled or re-scheduled by a client less than 48 hours before the appointment: All payments are Non-Refundable.
For packages: 48 hour policy above applies prior to first session. Thereafter packages are non-Refundable after package sessions have commenced.
Gift cards are non-refundable.
Services that have already been provided and used are non-refundable.
Consultation Cancellation and Date-Change Policy
For a cancelled session by Suguna Jennifer Dundon, full refunds will be given within a month of the date change, with no fees. Payments may be transferred to another session time upon request.
Validity of Packs
Where a pack of more than one session has been purchased, these sessions are to be used within the timeline outlined in the confirmation email.
Package sessions are non-transferrable to another individual and are to be used by one client only.
Validity of Gift Cards
Where a gift card has been purchased, this is to be used within the timeline outlined in the confirmation email.