payment & Refund Policy
Last updated: Oct 29, 2024
Payments
Your investment in your session is an investment in yourself, your personal growth and spiritual expansion. Payment will be requested upon booking. All sessions require full payments upon booking. There are no deposits.
Cancellations, Re-Scheduling & Refunds - Client Agreement
For sessions cancelled or re-scheduled by a client more than 48 hours before the appointment: Full refund less any admin fees.
For sessions cancelled or re-scheduled by a client less than 48 hours before the appointment: All payments are Non-Refundable.
For packages: 48 hour policy above applies prior to first session. Thereafter packages are non-Refundable after package sessions have commenced.
Gift cards are non-refundable
Services that have already been provided and used are non-refundable.
Consultation Cancellation and Date-Change Policy
For a cancelled session by Suguna healing services, full refunds will be given within a month of the date change, with no fees. Payments may be transferred to another session time upon request.
Validity of Packs
Where a pack of more than one session has been purchased, these sessions are to be used within the timeline outlined in the confirmation email.
Package sessions are non-transferrable to another individual and are to be used by one client only.
Validity of Gift Cards
Where a gift card has been purchased, this is to be used within the timeline outlined in the confirmation email.