payment & Refund Policy

Last updated: Apr 02, 2025

 

Payments 

Your investment in your session is an investment in yourself, your personal growth and spiritual expansion. Payments are a form of energy exchange and will be requested upon booking. All sessions require full payments upon booking. There are no deposits. 

Cancellations, Re-Scheduling & Refunds - Client Agreement 

For sessions cancelled or re-scheduled by a client more than 48 hours before the appointment: Full refund less any admin fees. 

For sessions cancelled or re-scheduled by a client less than 48 hours before the appointment: All payments are Non-Refundable. 

For packages: 48 hour policy above applies prior to first session. Thereafter packages are non-Refundable after package sessions have commenced.

Gift cards are non-refundable.

Services that have already been provided and used are non-refundable.

Consultation Cancellation and Date-Change Policy

For a cancelled session by Suguna Jennifer Dundon, full refunds will be given within a month of the date change, with no fees. Payments may be transferred to another session time upon request.

 

Validity of Packs

Where a pack of more than one session has been purchased, these sessions are to be used within the timeline outlined in the confirmation email. 

Package sessions are non-transferrable to another individual and are to be used by one client only.

Validity of Gift Cards

Where a gift card has been purchased, this is to be used within the timeline outlined in the confirmation email.